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Changes to working regime over the New Year holidays

28 Dec 201814:43

Dear clients,

As the holidays are closing in we here at Alpari would like to wish you a happy New Year! Please note that there will be some changes to the working regimes for the following company departments:

Department 28.12 29.12 31.12 01.01 02.01 03.01
Client Support as usual 09:00-18:00 00:00-22:00 day off 07:00-24:00 as usual
Client Payment Processing1 as usual as usual as usual day off2 day off2 as usual
Partner Program as usual day off day off day off day off day off
Operators as usual day off 00:00-22:00 day off 07:00-24:00 as usual

Time indicated: GMT+3.

On the 30th of December the departments indicated above will not be working. Work in all departments will resume as normal on the 3rd of January, 2019, with the exception of the Partner Program, which will resume work on the 8th of January, 2019.

If you have any questions, please don’t hesitate to contact one of our specialists via our online chat service, through Viber, on Skype (calls only), by email at [email protected], or by telephone on +44 8449 869559.

Best regards,


  1. Bank transfers through Ameriabank will continue through 28.12.2018. Transfers through the bank will resume 08.01.2019.
  2. Only applications for deposits and internal transfers will be executed. Withdrawal requests will resume 03.01.2019 in accordance with the working schedule.


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